about us
Making a difference in lives of children, youth, families and communities in British Columbia
At Courtesy Youth, Family, and Community Services, we support individuals with a trauma-informed approach, acknowledging the complex and lasting effects of trauma. We understand trauma in two main forms:
- Acute Trauma: Resulting from exposure to a single, overwhelming event.
- Complex Trauma: Resulting from prolonged exposure to harmful or traumatic situations.
Our practice is grounded in extensive research that emphasizes the importance of trauma-informed living environments. These environments are essential for healing and growth, serving as a necessary foundation for any subsequent formal therapy. We recognize that individuals exposed to trauma require long-term, comprehensive care, and we integrate key healing pillars into our services:
- Development of Safety: Creating a secure environment where individuals feel safe to heal.
- Promotion of Healing Relationships: Building supportive, empathetic, and trusting connections.
- Teaching Self-Management and Coping Skills: Empowering individuals to manage challenges and navigate adversity.
We also offer specialized programs to support youth transitioning into independence or to a new care provider. Our approach empowers these individuals and teaching essential life skills. The transition process follows an evidence-based framework that ensures youth experience a transition similar to what is typical for their peers in the general population. We actively involve youth in every phase of the transition and advocate for relational permanency—ongoing, unconditional, and family-like relationships that provide lasting support.
Our Services
Courtesy is a multi-service agency committed to meeting the needs of youth, their families, and the broader community. With our head office in Surrey, BC, we provide services across British Columbia, focusing on enhancing the well-being of those we serve.
We offer a wide range of exceptional programs and services to support individuals and their families. Our work strengthens social and emotional well-being, helps individuals overcome adversity, and builds the skills needed to reach their full potential. Some of the services we provide include:
- Mental Health Support: Counseling, prevention, and well-being programs.
- Emergency Care Services
- Specialized Long-Term Care Services
- Respite Care Services
- Low-Barrier Short-Term Stabilization Care
With a strong emphasis on youth and family engagement, we provide compassionate, responsive services through customized, multidisciplinary programs, ensuring that every individual receives the support they need to thrive.
Our mission
Empowering Individuals and Familiesthrough emphasis on listening, partnerships, and creativity.
Our Vision
Our vision is to provide “responsive, compassionate services for the youth,families and communities to build better and more hopeful futures.”